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Refunds Policy

Amazingly, ex-load offers a money-back guarantee to all premium members. This means that you may file for a refund in case you are not happy with the quality of service on offer, or you are having trouble accessing premium services from your location. All you have to do is to fill a contract form, indicating the date of purchase, mode of payment, and reason for the refund request. After approval, you will receive your money within 72 hours after filing your application.